Home Building Systems provides an excellent product for modular home buyer. However, their service after the sale leaves much to be desired. It has taken me 13 months to have the punch list items for my home addressed.
My boyfriend and I got a modular in December. We did the walk through and it was 2 pages worth of fixes.. 6 months later still NOTHING but added things to our list.. I would NOT recommend anyone buy a house from here
So today we had a visit from reps with the company, one being Jim Holmes himself. He was very pleasant and responsive to our needs. The repairs are to begin soon on the defects we experienced with out home. Otherwise, our home is extremely beautiful. Thank you Jim, have a great weekend sir.
Terrible Company
They don't even deserve 1 start but I had to put something in order to post. They get your money and then you are no longer a priority. Tell you they'll do one thing, and then either don't or do another. Takes MONTHS to return service calls. I have had my house for a year and many windows in my home are bending at the sides. I placed a service call at the end of April and still have not heard anything back. They have constant staff issues so there is no one there to organize and execute the work orders. I had an issue with my shower for months, from May until November when someone actually came to look at it as the shower pan was installed uneven causing the water to drain to the front. After waiting 6 months for them to fix it, they just so happened to have cash on hand they were willing to offer me to not deal it. It's a Con, and they are absolutely useless. I honestly debated about even contacting them about the windows because they're so awful, but I figure that's how they get away with doing awful work and never having to follow up. My home was purchased through Future Homes. I like to believe they don't know how awful this company is, but regardless if I had known I NEVER would have purchased from them. Shotty work, terrible service from HBS. BEWARE
Garbage. Find a different company. Never in my life have I dealt with such poor workmanship. Not even a one star rating. Purchased this home in March and the list repairs will never end and be fixed properly. The people they send out to repair don't even know what they are doing and make problems worse. The dry wall and ceiling work is not even acceptable. We agreed on a settlement on the ceiling damage and a couple of weeks later we still haven't seen a check even after signing paper
J Knight
Holmes Buildings Systems Llc is a US General Contractor based in Robbins, North Carolina. Holmes Buildings Systems Llc is located at 2863 Plank Rd, Robbins, NC 27325, USA.
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